"They [ride-hailing companies] should be active in this process...cooperating with law makers...changing their apps... changing their policies....Enough is enough."
"Airbnb took that power away from the host and, therefore, took money out of their pocket."
"Being in the back of a car with a stranger is one of the most dangerous places that you can find yourself."
"By not having certain basic requirements, it gives criminals the opportunity to take advantage of the system."
"...$2,500 is too high for anybody to swallow."
"It’s a public safety hazard certainly we would like to see the companies do more to protect drivers and to ensure driver safety..."
"We hate to hear these stories, but we hear them all the time."
"But those changes don't give drivers sufficient control to say that they control their own destiny, and that they control their own work..."
"Minimizing your potential liability and damages is the name of the game."
"Passenger safety is the most important issue. If passengers aren't safe, then ridesharing isn't viable..."
"It’s on the big dog, the company, to take those proactive steps rather than push those responsibilities and those risks onto the little guy..."
"If you shut off the apps, then those essential workers are left unable to perform their essential tasks. "
"It's truly evil to bait and switch in this type of environment. Their livelihood and well-being are on the line."
"Ride-share drivers are desperate right now, and they are scrambling to pay bills, pay mortgages..."
"...it’s these workers that get overlooked when we talk about supporting our community and making sure that people have resources to keep their head above water and stay healthy."
"They lose the ability to work, earn money and provide for their families, all because a passenger scammed the system."
"Ill drivers are in a no-win situation. They either stay home and lose wages, or continue to work and possibly infect others."
“We get calls every day from drivers who have been victimized by passengers. It’s much more common than anybody really understands.”
“...we’re still having people victimized in rideshare cars. And until that number is zero,” more work has to be done.”